Admission Counsellor

25,000 - 30,000 /month

Bright Marg

Kurji, Patna

5 - 6 years Experience in Customer Support / TeleCaller

1 Opening

Full Time

Job Highlights

12th Pass and above

Females Only

6 days working | Day Shift

Job Description

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 5 - 6 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 5 - 6 years of experience.

More about this Admission Counsellor job

Who is eligible to apply for this Admission Counsellor job at Bright Marg?
Ans : Candidates should have a 12th Pass and above qualification for this Admission Counsellor job offered by Bright Marg.
How much can you earn in this position?
Ans : You can earn between ₹25,000-₹30,000 per month in this Admission Counsellor position.
What shift and timings does this job follow?
Ans : This Admission Counsellor job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Kurji, Patna.
How many vacancies are there for this Admission Counsellor job?
Ans : There is 1 vacancy for this Admission Counsellor role.
Which candidates are eligible to apply?
Ans : Candidates with a 12th Pass and above qualification and 5-6 years of experience are eligible to apply for this Admission Counsellor role. Only female candidates are eligible.
What is the job location for this position?
Ans : The job location for this Admission Counsellor position is Kurji, Patna.
What makes this Admission Counsellor job a good opportunity?
Ans : This Admission Counsellor job is a good opportunity as it offers a salary between ₹25,000-₹30,000 per month. This is a Full Time job and has 1 openings.