Admission Counsellor

10,000 - 20,000 /month

Amiya Overseas Private Limited

Boring Road, Patna

Freshers in Customer Support / TeleCaller

5 Openings

Full Time

Job Highlights

Industry Type: Software & IT Services

12th Pass and above

Males Only

6 days working | Day Shift

Job Description

We are looking for a Admission Counsellor to join our team at Amiya Overseas Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Software & IT Services. The role offers ₹ 10,000 - ₹ 20,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Admission Counsellor job

Can freshers or experienced candidates apply for this Admission Counsellor role?
Ans : Candidates who have a 12th Pass and above qualification can apply for this Admission Counsellor role.
How much can you earn in this position?
Ans : You can earn between ₹10,000-₹20,000 per month in this Admission Counsellor position.
What shift and timings does this job follow?
Ans : This Admission Counsellor job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Boring Road, Patna.
How many vacancies are there for this Admission Counsellor job?
Ans : There are 5 vacancies for this Admission Counsellor role.
Which candidates are eligible to apply?
Ans : Candidates with a 12th Pass and above qualification are eligible to apply for this Admission Counsellor job. No prior experience is required.
What is the job location for this position?
Ans : The job location for this Admission Counsellor position is Boring Road, Patna.
What makes this Admission Counsellor job a good opportunity?
Ans : This Admission Counsellor job is a good opportunity as it offers a salary between ₹10,000-₹20,000 per month. This is a Full Time job and has 5 openings.