Admin Executive

salary 13,000 - 18,000 /month
company-logo
job companySofthub Yess Infotech Private Limited
job location Hadapsar, Pune
job experience1 - 2 years Experience in Customer Support / TeleCaller
New
2 Openings
full_time Full Time

Job Highlights

sales
Languages: Hindi, Marathi
qualification
Graduate and above
gender
Females Only
jobShift
6 days working | Day Shift

Job Description

We are looking for a Admin Executive to join our team at Softhub Yess Infotech Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Education. The role offers ₹13000 - ₹18000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is Graduate and 1 - 2 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.

More about this Admin Executive job

  1. What is the eligibility criteria to apply for this Admin Executive job?
    Ans: The candidate should be Graduate and above and above with 1 - 2 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹13000 - ₹18000 per month that depends on your interview. It's a Full Time job in Pune.
  3. How many working days are there for this Admin Executive job?
    Ans: This Admin Executive job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Admin Executive job?
    Ans: No, there is no fee applicable for applying this Admin Executive job and during the employment with the company, i.e., SOFTHUB YESS INFOTECH PRIVATE LIMITED.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Admin Executive role?
    Ans: There is an immediate opening of 2 Admin Executive at SOFTHUB YESS INFOTECH PRIVATE LIMITED
  7. Who can apply for this job?
    Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Admin Executive job?
    Ans: This Admin Executive job has Day Shift.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

PF

Skills Required

Domestic Calling, Query Resolution, Computer Knowledge

Shift

Day

Contract Job

No

Salary

₹ 13000 - ₹ 18000

Regional Languages

Marathi, Hindi

English Proficiency

Yes

Contact Person

HR Nirsha Sapkale

Interview Address

101, Floor No 1, Manisha Blitz, Hadapsar, Pune
Posted 3 days ago
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