Academic Counsellor

Job Title: Academic Counselor

Experience: 0–3 Years
Location: Hind Nagar , Parag Road Lucknow
Employment Type: Full-time

Job Summary

We are looking for a motivated and student-focused Academic Counselor to guide prospective and existing students regarding academic programs, admissions, and career paths. The candidate will be responsible for counseling students, handling inquiries, and converting leads into enrollments while ensuring a positive student experience.

Key Responsibilities

• Counsel students and parents about courses, eligibility, fees, and career opportunities

• Handle inbound and outbound calls, emails, and walk-in inquiries

• Convert leads into successful enrollments

• Maintain accurate student data and follow-ups in CRM

• Assist students with the admission process

• Coordinate with academic and marketing teams for lead management

Required Skills & Qualifications

• Graduate/Postgraduate in any discipline

• Excellent communication and interpersonal skills

• Strong convincing and negotiation abilities

• Ability to work with targets and deadlines

• Student-centric and result-oriented approach

Preferred Skills

• Experience in education, training, or counseling industry

• Knowledge of academic programs and admission processes

• Multilingual communication skills

Key Attributes

• Empathetic and patient

• Confident and professional

• Organized and detail-oriented

• Team player with a positive attitude

What We Offer

• Fixed salary

• Career growth opportunities

• Training and skill development

• Supportive and professional work environment

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.