Academic Counsellor

10,000 - 12,000 /month

St Joseph's Educational Society

KPHB, Hyderabad

0 - 2 years Experience in Customer Support / TeleCaller

3 Openings

Full Time

Job Highlights

Industry Type: Education

12th Pass and above

Females Only

6 days working | Day Shift

PAN Card, Aadhar Card

Job Description

We are looking for a Academic Counsellor to join our team at St Joseph's Educational Society to handle customer calls, provide exceptional customer support and resolve queries related to Education. The role offers an attractive in-hand salary of ₹10000 - ₹12000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.

Address customer queries, resolve concerns and manage complaints.

Keep records of customer interactions and follow up when required.

Provide customers with accurate information to help resolve their issues.

Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 2 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Academic Counsellor job

Can freshers or experienced candidates apply for this Academic Counsellor role?
Ans : Candidates who have a 12th Pass and above qualification with 0-2 years of experience can apply for this Academic Counsellor role.
What is the salary and job type for this role?
Ans : The salary for this Academic Counsellor job ranges between ₹10,000-₹12,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Academic Counsellor job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in KPHB, Hyderabad.
How many vacancies are there for this Academic Counsellor job?
Ans : There are 3 vacancies for this Academic Counsellor role.
Which candidates are eligible to apply?
Ans : Candidates with a 12th Pass and above qualification and 0-2 years of experience are eligible to apply for this Academic Counsellor role. Only female candidates are eligible.
What is the job location for this position?
Ans : The job location for this Academic Counsellor position is KPHB, Hyderabad.
What makes this Academic Counsellor job a good opportunity?
Ans : This Academic Counsellor job is a good opportunity as it offers a salary between ₹10,000-₹12,000 per month. This is a Full Time job and has 3 openings.