Academic Counsellor

10,000 - 50,000 /month

Samradhya Bhumi Entertainment Private Limited

Kapoorthla, Lucknow

0 - 6 years Experience in Customer Support / TeleCaller

5 Openings

Full Time

Contract

Job Highlights

Industry Type: BPO

All Education levels

All genders

6 days working | Day Shift

Job Description

We are looking for a Academic Counsellor to join our team at Samradhya Bhumi Entertainment Private Limited to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹15000 - ₹75000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 6 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 years of experience.

More about this Academic Counsellor job

Can freshers or experienced candidates apply for this Academic Counsellor role?
Ans : Candidates who have All Education levels with 0-6 years of experience can apply for this Academic Counsellor role.
What salary is offered for this Academic Counsellor job?
Ans : The salary for this Academic Counsellor job ranges between ₹10,000-₹50,000 per month.
What shift and timings does this job follow?
Ans : This Academic Counsellor job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Kapoorthla, Lucknow.
How many openings are available for this position?
Ans : There are 5 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Academic Counsellor job is open for both male and female candidates.
Where is this job located?
Ans : This Academic Counsellor job is located in Kapoorthla, Lucknow.
Why should you apply for this Academic Counsellor job?
Ans : This Academic Counsellor job offers a salary between ₹10,000-₹50,000 per month. This is a Full Time opportunity and has 5 openings available.