Academic Counsellor

15,000 - 20,000 /month

Prerna Education Services

Fasia Dangal, Godda

6 - 36 months Experience in Customer Support / TeleCaller

1 Opening

Full Time

Job Highlights

Industry Type: Education

Languages: Hindi

12th Pass and above

Females Only

6 days working | Day Shift

Job Description

We are looking for a Job Title to join our team Company Name. The role offers In Hand Salary and involves managing customer calls, delivering outstanding customer service related to Industry. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Minimum Qualification and Experience Range. The role involves resolving customer

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 3 years of experience.

More about this Academic Counsellor job

Who is eligible to apply for this Academic Counsellor job at Prerna Education Services?
Ans : Candidates should have a 12th Pass and above qualification for this Academic Counsellor job offered by Prerna Education Services.
How much can you earn in this position?
Ans : You can earn between ₹15,000-₹20,000 per month in this Academic Counsellor position.
What shift and timings does this job follow?
Ans : This Academic Counsellor job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Fasia Dangal, Godda.
How many openings are available for this position?
Ans : There is 1 opening available for this position.
Who can apply for this job?
Ans : Candidates who have a 12th Pass and above qualification with 1-3 years of experience can apply for this Academic Counsellor job. Only female candidates can apply.
Where is this job located?
Ans : This Academic Counsellor job is located in Fasia Dangal, Godda.
Why should you apply for this Academic Counsellor job?
Ans : This Academic Counsellor job offers a salary between ₹15,000-₹20,000 per month. This is a Full Time opportunity and has 1 openings available.