Academic Counsellor

15,000 - 20,000 /month

Prerna Education Services

Fasia Dangal, Godda

6 - 36 months Experience in Customer Support / TeleCaller

1 Opening

Full Time

Job Highlights

Industry Type: Education

Languages: Hindi

12th Pass and above

Females Only

6 days working | Day Shift

Job Description

We are looking for a Job Title to join our team Company Name. The role offers In Hand Salary and involves managing customer calls, delivering outstanding customer service related to Industry. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Minimum Qualification and Experience Range. The role involves resolving customer

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 3 years of experience.

More about this Academic Counsellor job

What is the eligibility criteria to apply for this Academic Counsellor job?
Ans: The candidate should be 12th Pass and above and above with 6 months - 3 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹15000 - ₹20000 per month that depends on your interview. It's a Full Time job in Godda.
How many working days are there for this Academic Counsellor job?
Ans: This Academic Counsellor job will have 6 working days.
Are there any charges applicable while applying or joining this Academic Counsellor job?
Ans: No, there is no fee applicable for applying this Academic Counsellor job and during the employment with the company, i.e., Prerna Education Services.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Academic Counsellor role?
Ans: There is an immediate opening of 1 Academic Counsellor at Prerna Education Services
Who can apply for this job?
Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Academic Counsellor job?
Ans: This Academic Counsellor job has Day Shift.