🎓 Academic Counsellor – Roles & ResponsibilitiesStudent Counselling & AdmissionsCounsel students and parents about courses, career options, and course outcomesExplain course structure, duration, fees, certification, and placement supportHandle walk-ins, enquiries, calls, WhatsApp, and online leadsConvert enquiries into admissions and achieve enrollment targetsCourse & Academy CoordinationGuide students in selecting the right course based on interest and eligibilityCoordinate with trainers and academic team for batch schedulesMaintain student records, admission forms, and documentationShare class schedules, rules, and academy policies with studentsFollow-ups & Relationship ManagementRegular follow-up with interested students and parentsMaintain good rapport with existing students for retentionAddress student concerns and escalate issues when requiredSales & ReportingMeet monthly/weekly admission targetsMaintain enquiry and admission reports (Excel/CRM)Update management on daily progress and challengesMarketing & Promotion SupportSupport marketing activities like seminars, workshops, open housesPromote courses through calls, messages, and referralsCoordinate during events, demos, and counselling sessionsAdministration SupportEnsure fee collection process is followed correctlyCoordinate certificates, assessments, and feedbackMaintain confidentiality of student data✅ Skills RequiredStrong communication & convincing skillsBasic computer knowledge (Excel, WhatsApp, CRM)Counselling & sales mindsetPatience, empathy, and professionalism
Other Details
- It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 5 years of experience.
More about this Academic Counsellor job
What skills and experience do you need for this Academic Counsellor job?
Ans : To apply for this Academic Counsellor job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 2-5 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Academic Counsellor job ranges between ₹20,000-₹30,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Academic Counsellor job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Thiruvallur, Chennai.
How many openings are available for this position?
Ans : There is 1 opening available for this position.
Who can apply for this job?
Ans : Candidates who have All Education levels with 2-5 years of experience can apply for this Academic Counsellor job. Only female candidates can apply.
What are the key responsibilities of this Academic Counsellor job?
Ans : As a Academic Counsellor, key responsibilities include skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Academic Counsellor job is located in Thiruvallur, Chennai.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 2-5 years of experience is ideal for this Academic Counsellor job.
Why should you apply for this Academic Counsellor job?
Ans : This Academic Counsellor job offers a salary between ₹20,000-₹30,000 per month. This is a Full Time opportunity and has 1 openings available.
Candidates can call HR for more info.
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