Academic Counsellor

20,000 - 30,000 /month

Natulals Beauty Academy

Thiruvallur, Chennai

2 - 5 years Experience in Customer Support / TeleCaller

1 Opening

Full Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

All Education levels

Females Only

6 days working | Day Shift

PAN Card, Aadhar Card, Bank Account, CCRM Certificate

Job Description

🎓 Academic Counsellor – Roles & ResponsibilitiesStudent Counselling & AdmissionsCounsel students and parents about courses, career options, and course outcomesExplain course structure, duration, fees, certification, and placement supportHandle walk-ins, enquiries, calls, WhatsApp, and online leadsConvert enquiries into admissions and achieve enrollment targetsCourse & Academy CoordinationGuide students in selecting the right course based on interest and eligibilityCoordinate with trainers and academic team for batch schedulesMaintain student records, admission forms, and documentationShare class schedules, rules, and academy policies with studentsFollow-ups & Relationship ManagementRegular follow-up with interested students and parentsMaintain good rapport with existing students for retentionAddress student concerns and escalate issues when requiredSales & ReportingMeet monthly/weekly admission targetsMaintain enquiry and admission reports (Excel/CRM)Update management on daily progress and challengesMarketing & Promotion SupportSupport marketing activities like seminars, workshops, open housesPromote courses through calls, messages, and referralsCoordinate during events, demos, and counselling sessionsAdministration SupportEnsure fee collection process is followed correctlyCoordinate certificates, assessments, and feedbackMaintain confidentiality of student data✅ Skills RequiredStrong communication & convincing skillsBasic computer knowledge (Excel, WhatsApp, CRM)Counselling & sales mindsetPatience, empathy, and professionalism

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 5 years of experience.

More about this Academic Counsellor job

What is the eligibility criteria to apply for this Academic Counsellor job?
Ans: The candidate should be All Education levels and above with 2 - 5 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹20000 - ₹30000 per month that depends on your interview. It's a Full Time job in Chennai.
How many working days are there for this Academic Counsellor job?
Ans: This Academic Counsellor job will have 6 working days.
Are there any charges applicable while applying or joining this Academic Counsellor job?
Ans: No, there is no fee applicable for applying this Academic Counsellor job and during the employment with the company, i.e., Natulals Beauty Academy.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Academic Counsellor role?
Ans: There is an immediate opening of 1 Academic Counsellor at Natulals Beauty Academy
Who can apply for this job?
Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Academic Counsellor job?
Ans: This Academic Counsellor job has Day Shift.