Academic Counsellor

5,000 - 14,000 /month*

Future Education Welfare Society

Chitaipur, Varanasi

₹5,000 incentives included

0 - 2 years Experience in Customer Support / TeleCaller

2 Openings

Incentives included

Full Time

Contract

Skills Required

Computer Knowledge

Job Highlights

Industry Type: Education

All Education levels

Females Only

6 days working | Day Shift

Job Benefits: Meal

Internet Connection, Aadhar Card

Job Description

We are looking for a Academic Counsellor to join our team The role offers ₹ 5,000 - ₹ 14,000 and involves managing customer calls, delivering outstanding customer service related to Education. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Academic Counsellor job

Can freshers or experienced candidates apply for this Academic Counsellor role?
Ans : Candidates who have All Education levels with 0-2 years of experience can apply for this Academic Counsellor role.
What salary is offered for this Academic Counsellor job?
Ans : The salary for this Academic Counsellor job ranges between ₹5,000-₹14,000 per month.
What shift and timings does this job follow?
Ans : This Academic Counsellor job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Chitaipur, Varanasi.
How many openings are available for this position?
Ans : There are 2 openings available for this position.
Who can apply for this job?
Ans : Candidates who have All Education levels with 0-2 years of experience can apply for this Academic Counsellor job. Only female candidates can apply.
What does the role of Academic Counsellor involve?
Ans : As a Academic Counsellor, your work will involve skills like Computer Knowledge. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Academic Counsellor job is located in Chitaipur, Varanasi.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge along with 0-2 years of experience is ideal for this Academic Counsellor job.
Why should you apply for this Academic Counsellor job?
Ans : This Academic Counsellor job offers a salary between ₹5,000-₹14,000 per month. This is a Full Time opportunity and has 2 openings available.