Academic Counsellor

10,000 - 20,000 /month

Dr. Reddy's Foundation

Ashok Vihar Phase 1, Delhi

Freshers in Customer Support / TeleCaller

10 Openings

Full Time

Skills Required

Computer Knowledge

Job Highlights

Industry Type: Education

Languages: Hindi

Graduate and above

All genders

6 days working | Rotational Shift

Job Benefits: Medical Benefits

Internet Connection, Aadhar Card

Job Description

We are looking for a Job Title to join our team Company Name. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Industry. The role offers In Hand Salary and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Minimum Qualification and Experience Range. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a Working Days week during the Shift Type shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Academic Counsellor job

Can freshers or experienced candidates apply for this Academic Counsellor role?
Ans : Candidates who have a Graduate and above qualification can apply for this Academic Counsellor role.
How much can you earn in this position?
Ans : You can earn between ₹10,000-₹20,000 per month in this Academic Counsellor position.
What shift and timings does this job follow?
Ans : This Academic Counsellor job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Ashok Vihar Phase 1, Delhi.
How many vacancies are there for this Academic Counsellor job?
Ans : There are 10 vacancies for this Academic Counsellor role.
Is this job open for all genders?
Ans : Yes, this Academic Counsellor job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Academic Counsellor, you will work on skills like Computer Knowledge.
What is the job location for this position?
Ans : The job location for this Academic Counsellor position is Ashok Vihar Phase 1, Delhi.
Who is the right fit for this Academic Counsellor job?
Ans : A candidate having skills like Computer Knowledge is the right fit for this Academic Counsellor job.
What makes this Academic Counsellor job a good opportunity?
Ans : This Academic Counsellor job is a good opportunity as it offers a salary between ₹10,000-₹20,000 per month. This is a Full Time job and has 10 openings.