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Customer Support Academic Counsellor

salary 15,000 - 35,000 /month
company-logo
job companyDivi Career Solutions Private Limited
job location Nirman Vihar, Delhi
job experience6 - 12 months Experience in Customer Support / TeleCaller
10 Openings
full_time Full Time

Job Highlights

sales
Industry Type: Education
qualification
Graduate and above
gender
Females Only
jobShift
6 days working | Day Shift
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Job Description

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Customer Support Academic Counsellor job

  1. What are the eligibility criteria for this Customer Support Academic Counsellor job?
    Ans : Candidates should have a Graduate and above qualification with 1-1 years of experience for this Customer Support Academic Counsellor job offered by Divi Career Solutions Private Limited in Nirman Vihar, Delhi.
  2. What salary is offered for this Customer Support Academic Counsellor job?
    Ans : The salary for this Customer Support Academic Counsellor job ranges between ₹15,000-₹35,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Academic Counsellor job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Nirman Vihar, Delhi.
  5. How many openings are available for this position?
    Ans : There are 10 openings available for this position.
  6. Who can apply for this job?
    Ans : Candidates who have a Graduate and above qualification with 1-1 years of experience can apply for this Customer Support Academic Counsellor job. Only female candidates can apply.
  7. Where is this job located?
    Ans : This Customer Support Academic Counsellor job is located in Nirman Vihar, Delhi.
  8. Why should you apply for this Customer Support Academic Counsellor job?
    Ans : This Customer Support Academic Counsellor job offers a salary between ₹15,000-₹35,000 per month. This is a Full Time opportunity and has 10 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Shift

Day

Contract Job

No

Salary

₹ 15000 - ₹ 35000

Contact Person

Mansi

Interview Address

Nirman Vihar, Delhi, Nirman Vihar, Delhi
Posted 2 days ago

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Job Hai > Jobs in Delhi > Customer Support / TeleCaller Jobs in Delhi > Academic Counsellor