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Academic Counsellor

salary 8,000 - 15,000 /month
company-logo
job companyComputer Foundation Private Limited
job location Boring Road, Patna
job experience0 - 6 years Experience in Customer Support / TeleCaller
1 Opening
full_time Full Time

Job Highlights

sales
Industry Type: Education
qualification
All Education levels
gender
Females Only
jobShift
6 days working | Day Shift
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Job Description

We are looking for a Academic Counsellor to join our team to handle customer calls, provide exceptional customer support and resolve queries related to Education. The role offers an attractive in-hand salary of ₹8000 - ₹15000 and opportunities for growth.

Key Responsibilities:



  • Handle customer calls professionally and efficiently.

  • Address customer queries, resolve concerns and manage complaints.

  • Keep records of customer interactions and follow up when required.

  • Provide customers with accurate information to help resolve their issues.

  • Meet performance targets and work with other departments to manage complex issues.



Job Requirements:


The minimum qualification for this role is below 10th and 0 - 6 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 years of experience.

More about this Academic Counsellor job

  1. What is the eligibility criteria to apply for this Academic Counsellor job?
    Ans: The candidate should be All Education levels and above with 0 - 6 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹8000 - ₹15000 per month that depends on your interview. It's a Full Time job in Patna.
  3. How many working days are there for this Academic Counsellor job?
    Ans: This Academic Counsellor job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Academic Counsellor job?
    Ans: No, there is no fee applicable for applying this Academic Counsellor job and during the employment with the company, i.e., Computer Foundation Private Limited.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Academic Counsellor role?
    Ans: There is an immediate opening of 1 Academic Counsellor at Computer Foundation Private Limited
  7. Who can apply for this job?
    Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Academic Counsellor job?
    Ans: This Academic Counsellor job has Day Shift.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Shift

Day

Contract Job

No

Salary

₹ 8000 - ₹ 15000

English Proficiency

No

Contact Person

Manoj Kumar

Interview Address

Boring Road, Patna
Posted 10+ days ago
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Job Hai > Jobs in Patna > Customer Support / TeleCaller Jobs in Patna > Academic Counsellor