Customer Support Academic Counsellor

**Bhopal Business Solution** in English, tailored to your focus on electrical infrastructure, smart metering, and business automation.

## 1. Electrical Project Supervisor

**Role Overview:** To oversee on-site operations, ensuring technical precision and safety during smart meter or solar installations.

* **Key Responsibilities:**

* Supervise the installation of smart meters, solar panels, and electrical panels.

* Conduct site surveys and ensure work aligns with technical drawings and safety standards.

* Manage field technicians and coordinate daily labor schedules.

* Maintain inventory logs for materials like meters, cables, and inverters.

* Prepare daily progress reports (DPR) for management.

* **Qualifications:**

* Diploma in Electrical Engineering or ITI (Electrical/Fitter).

* Prior experience in field projects or site management.

* Strong understanding of single-phase/three-phase systems and unit calculations.

* **Key Skills:** Technical troubleshooting, leadership, and site safety management.

## 2. Business Development Executive (Sales & Marketing)

**Role Overview:** To drive growth by identifying new project opportunities and managing client relationships.

* **Key Responsibilities:**

* Generate leads for solar energy projects, smart metering contracts, and business automation services.

* Conduct meetings with potential B2B clients and government vendors.

* Assist in preparing professional project proposals and quotations.

* Manage the brand’s digital presence (Social Media, WhatsApp Business, etc.).

* Follow up on payments and ensure client satisfaction.

* **Qualifications:**

* Bachelor’s degree (B.Sc., B.Com, or BBA).

* Excellent communication and negotiation skills.

* Willingness to travel for client meetings.

* **Key Skills:** Sales closing, relationship management, and basic digital marketing.

## 3. Operations & Admin Coordinator

**Role Overview:** To manage the backend office tasks, documentation, and digital content needs.

* **Key Responsibilities:**

* Maintain records of employee attendance, project timelines, and vendor invoices.

* Handle basic accounting tasks including billing and GST filing coordination.

* **Content Creation:** Create promotional posters and short videos using AI tools or editing software.

* Coordinate logistics for equipment being sent to project sites (e.g., from Bhopal to Goa).

* **Qualifications:**

* Proficiency in MS Office (Excel/Word) and Google Workspace.

* Experience with video editing or graphic design tools is a major plus.

* Strong organizational skills.

* **Key Skills:** Multi-tasking, data management, and creative problem-solving.

### **Suggested Hiring Guidelines for Your Business:**

* **Probation Period:** I recommend a 3-month probation to assess the technical "on-field" skills of the supervisors.

* **Incentives:** For the Sales role, offering a commission-based incentive on every closed project (like a solar rooftop installation) usually yields better results.

Would you like me to draft a **formal appointment letter** or a **social media hiring poster** for any of these roles?

• It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.