jobhai.com logoA Naukri Group company
loginLoginHire Local Staff/hire

Customer Support Academic Counsellor

salary 15,000 - 50,000 /month
company-logo
job companyArich Infotech
job location OMR, Chennai
job experience6 - 36 months Experience in Customer Support / TeleCaller
2 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
Query Resolution

Job Highlights

sales
Industry Type: Education
sales
Languages: Tamil
qualification
Post Graduate and above
gender
All genders
jobShift
6 days working | Day Shift

Job Description

About the Role
Arich Infotech is looking for a dynamic, result-oriented Educational Counselor to guide prospective students toward the right career-oriented training programs and support them through enrollment.

Key Responsibilities

  • Counsel prospective students via calls, emails, virtual/in-person meetings

  • Convert inquiries into enrollments; follow up regularly through the admission process

  • Manage leads from website, social media, job portals, and referrals; maintain CRM records

  • Build strong relationships with students, parents, and training partners

  • Prepare admission reports and coordinate with training/marketing teams

    Skill Set

  • Excellent verbal and written communication

  • Counseling and persuasion abilities

  • Strong negotiation and relationship management

  • CRM software and MS Office proficiency

  • Target-oriented, self-motivated mindset

  • Ability to work independently and in a team

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 3 years of experience.

More about this Customer Support Academic Counsellor job

  1. What skills and experience do you need for this Customer Support Academic Counsellor job?
    Ans : To apply for this Customer Support Academic Counsellor job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 1-3 years of experience.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Support Academic Counsellor job ranges between ₹15,000-₹50,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Academic Counsellor job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in OMR, Chennai.
  5. How many vacancies are there for this Customer Support Academic Counsellor job?
    Ans : There are 2 vacancies for this Customer Support Academic Counsellor role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Academic Counsellor job is open for both male and female candidates.
  7. What are the key responsibilities of this Customer Support Academic Counsellor job?
    Ans : As a Customer Support Academic Counsellor, key responsibilities include skills like Computer Knowledge, Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Support Academic Counsellor position is OMR, Chennai.
  9. Who is the right fit for this Customer Support Academic Counsellor job?
    Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution with 1-3 years of experience is the right fit for this Customer Support Academic Counsellor job.
  10. What makes this Customer Support Academic Counsellor job a good opportunity?
    Ans : This Customer Support Academic Counsellor job is a good opportunity as it offers a salary between ₹15,000-₹50,000 per month. This is a Full Time job and has 2 openings.
Candidates can call HR for more info.
Read Moredown-arrow

Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Computer Knowledge, Query Resolution, Domestic Calling

Shift

Day

Contract Job

No

Salary

₹ 15000 - ₹ 50000

Regional Languages

Tamil

English Proficiency

Yes

Contact Person

Anuja

Interview Address

NO: 6 THIRD FLOOR, KHIVRAJ BUILDING, above MARUTH, OMR, Chennai
Posted 3 days ago
similar jobs

Apply to similar jobs

₹ 25,000 - 45,000 per month
Encore Recruiterz Hub Llp
Karapakkam, Chennai
Skills,, Other INDUSTRY
10 Openings
₹ 15,000 - 20,000 per month
Impact Infotech Private Limited
Sholinganallur, Chennai
SkillsHealth/ Term Insurance INDUSTRY, ,
50 Openings
₹ 20,000 - 25,000 per month
Sri Na Business Solutions
Sholinganallur, Chennai
SkillsNon-voice/Chat Process
5 Openings
Get jobs matching your profile
From the list of relevant jobs near to you.
register-free-banner
Stay updated with your job applies
send-app-link
Apply on jobs on the go and recieve all your job application updates