Greeting customers: Welcome guests with a friendly attitude at the front counter, drive-thru, or kiosk.
Taking orders: Use the computerized point-of-sale (POS) system to accurately record food and drink requests.
Handling payments: Process cash and card transactions correctly.
Resolving issues: Address customer questions or complaints politely and pass complex issues to a manager. Food Preparation
Cooking and assembling: Cook burgers, fries, and other menu items using specific kitchen equipment and precise recipes.
Packaging orders: Wrap, bag, and organize food neatly for dine-in, takeout, or delivery.
Restocking stations: Keep food ingredients, wrappers, napkins, and condiments fully stocked during shifts.
Cleanliness and Hygiene
Maintaining workspaces: Clean grills, counters, tables, and drink stations regularly.
Following safety rules: Adhere to strict health, food safety, and sanitation guidelines to prevent contamination.
Performing general chores: Complete routine sweeping, mopping, and waste disposal tasks.