Job Description -Cafe Executive (Operations & Delivery)
Company: Courtyard Farms Private Limited
Location: Versova, Andheri West, Mumbai
Job Overview:
We are looking for a responsible and proactive Café Executive to manage daily operations at our Mumbai branch, including order handling, order preparation, delivery coordination, and rider management to ensure smooth daily functioning.
Key Responsibilities:
Receive and accept incoming customer orders through the designated platforms.
Coordinate and manage order preparation, packing, and dispatch.
Ensure orders are prepared accurately and ready for timely delivery.
Manage daily delivery operations at the Mumbai branch.
Handle rider recruitment, onboarding, and profile management.
Manage rider attendance, availability, and daily allocation.
Coordinate with riders to ensure timely order deliveries.
Monitor rider performance and resolve delivery-related issues.
Maintain daily order, rider, and delivery records.
Coordinate with the central operations team for smooth functioning.
Ensure proper communication and discipline among riders.
Requirements:
Graduate preferred.
1–3 years of experience in café operations, order management, delivery operations, or rider coordination.
Good communication and coordination skills.
Basic knowledge of MS Excel and Google Sheets.
Ability to manage daily operations independently.