We are looking for a Customer Care Executive to join our team at Digiink Solutions. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Software & IT Services. The role offers ₹10000 - ₹15000 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is 12th Pass and 0 - 2 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.
Other Details
It is a Full Time Content Writer job for candidates with 0 - 1 years of experience.
More about this Academic Content Writer job
What is the eligibility criteria to apply for this Academic Content Writer job?
Ans: The candidate should be Graduate and above and above with 0 - 1 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹10000 - ₹14000 per month that depends on your interview. It's a Full Time job in Jaipur.
How many working days are there for this Academic Content Writer job?
Ans: This Academic Content Writer job will have 6 working days.
Are there any charges applicable while applying or joining this Academic Content Writer job?
Ans: No, there is no fee applicable for applying this Academic Content Writer job and during the employment with the company, i.e., Digiink Solutions.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Academic Content Writer role?
Ans: There is an immediate opening of 3 Academic Content Writer at Digiink Solutions
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Content Writer job.
What are the timings of this Academic Content Writer job?
Ans: This Academic Content Writer job has 10:00 AM - 05:00 PM timing.
Candidates can call HR for more info.
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Other Details
Incentives
No
No. Of Working Days
6
Skills Required
Domestic Calling, International Calling, Blog/Article Writing, Social Media Advertising