Cashier

Graduate and above

Males Only

10:00 AM - 06:30 PM | 6 days working

Job Title: Restaurant Cashier.
Experience: Min 2years
Qualification: Min Graduation or related to Hospitality
Salary: 20k to 25k + Service Charge
Location: Powai
Reports to: Restaurant Manager/Supervisor

Job Summary:
The Restaurant Cashier is responsible for managing customer transactions in a friendly and
efficient manner. This role involves greeting customers, processing payments, handling
cash, credit cards, or other payment methods, and ensuring the accuracy of transactions.
The Cashier plays an important role in providing excellent customer service, ensuring a
smooth and pleasant dining experience for guests.

Key Responsibilities:
1. Customer Service:
o Greet customers as they arrive and assist them in processing their orders.
o Answer questions regarding menu items, prices, and promotions.
o Handle customer concerns or complaints in a professional and courteous
manner, ensuring customer satisfaction.
2. Transaction Processing:
o Accurately process customer orders and payments, including cash, credit, or
debit card transactions.
o Issue receipts, refunds, and change as necessary.
o Maintain an accurate cash drawer, ensuring all transactions are recorded
properly.
3. Cash Handling & Reporting:
o Count money in the cash register at the beginning and end of shifts to ensure
amounts are correct.
o Balance cash drawer and prepare cash deposits, ensuring that all financial
transactions are accurately recorded and reported.
4. Order Management:
o Ensure that orders are processed in a timely manner and that food or
beverages are delivered to customers in accordance with restaurant
procedures.
o Communicate effectively with the kitchen and service team to ensure a
seamless dining experience for guests.
5. POS System Operation:
o Operate the restaurant’s Point of Sale (POS) system to input orders, process
payments, and issue receipts.
o Troubleshoot POS system issues as they arise and report technical problems
to management.
6. Maintain Cleanliness & Organization:
o Keep the cashier station clean, organized, and well-stocked with necessary
supplies (e.g., receipt paper, pens, etc.).
o Ensure the front-of-house area is neat, tidy, and welcoming for customers.
7. Teamwork & Collaboration:
o Work closely with waitstaff, kitchen staff, and management to ensure smooth
service flow and high guest satisfaction.
o Assist other staff members during busy times, such as running orders to
tables or helping with general tasks.
8. Promotions & Upselling:
o Inform customers of daily specials, promotions, and new menu items.
o Upsell and suggest additional items to enhance customer experience and
increase sales.
Qualifications:
• High school diploma or equivalent required; additional training or certification in
customer service is a plus.
• Previous experience as a cashier, server, or in a customer-facing role is preferred.
• Basic math skills and the ability to handle cash and credit transactions accurately.
• Strong communication and interpersonal skills.
• Friendly, approachable, and customer-focused attitude.
• Ability to multitask and stay organized in a fast-paced environment.
• Ability to work well under pressure, especially during busy times.