Job Description – Cashier
Company: Shri Dhivya Foods & Beverages Pvt Ltd
Brand: Shri Aradhyam
Department: Outlet Operations
Reporting to: Outlet Manager / Supervisor
Role Overview
We are looking for a reliable and customer-friendly Cashier to handle billing, process payments and maintain accurate daily sales records at our restaurant outlet.
Key Responsibilities
Greet customers politely and accurately enter orders into the POS billing system.
Generate bills and collect payments through cash, cards, UPI and other approved methods.
Verify successful payments and provide receipts and correct change.
Coordinate with the kitchen and service team to ensure orders are processed correctly.
Maintain the opening cash balance and reconcile cash and digital payments against POS reports at shift closing.
Prepare daily sales reports and hand over collections as per company procedures.
Process discounts, cancellations and refunds only with the required approval.
Immediately report billing errors, payment discrepancies or cash shortages to the Outlet Manager.
Respond to customer queries and escalate complaints when necessary.
Keep the billing counter clean and organised.
Qualifications and Skills
Minimum qualification: 12th pass; graduates are welcome.
Previous cashier or billing experience in a restaurant, hotel or retail outlet is preferred.
Basic computer knowledge and familiarity with POS billing software.
Good numerical ability, attention to detail and cash-handling skills.
Clear communication skills and a courteous attitude.
Willingness to work shifts, weekends and public holidays.