Billing & Payment Handling
Process customer purchases using POS (Point of Sale) system.
Accept payments through cash, card, UPI, or other digital methods.
Issue bills/receipts accurately.
Cash Management
Maintain proper cash balance in the cash counter.
Ensure accurate counting of cash at the start and end of shift.
Deposit cash as per company procedure.
Report any shortage or excess cash immediately.
Customer Service
Greet customers politely and maintain a friendly attitude.
Resolve customer billing queries and concerns.
Ensure smooth and quick checkout experience.
Record Keeping
Maintain daily sales and transaction records.
Prepare daily cash and billing reports.
Maintain proper documentation for refunds, cancellations, or exchanges.
POS & System Operations
Operate billing software and equipment efficiently.
Ensure correct pricing and discount application.
Inform supervisor about system or billing issues.
Compliance & Accuracy
Follow company billing and financial policies.
Ensure correct GST or tax billing where applicable.
Maintain confidentiality of company and customer data.
Coordination
Coordinate with store staff, accounts team, and supervisors.
Support inventory checks if required.
Inform concerned team about pricing or product discrepancies.