Key Responsibilities:
​Payment Processing: Calculating parking fees based on time stayed and processing cash, credit, or mobile payments.
​Ticket Management: Issuing entry tickets, validating parking for specific customers, and resolving issues with "lost tickets."
​Customer Service: Providing directions, answering questions about rates, and assisting with automated payment kiosk malfunctions.
​End-of-Shift Reporting: Reconciling cash drawers and preparing daily deposit slips to ensure financial accuracy.
​Entry/Exit Control: Monitoring the barrier arms and ensuring a smooth flow of traffic to prevent congestion.
​Top Skills: * Basic Math & Cash Handling
​Point of Sale (POS) Software
​Patience and Conflict Resolution
​2. Parking Warden (Enforcement Officer)
​The Warden is a mobile role focused on compliance and safety. They spend most of their shift patrolling the facility or street on foot or in a vehicle.
​Key Responsibilities:
​Patrol & Inspection: Checking that vehicles have valid permits, displayed tickets, or have paid via mobile apps.
​Issuing Citations: Identifying violations (e.g., overstaying time limits, parking in fire lanes or handicap spots) and issuing fines or "penalty charge notices."
​Enforcement Actions: Coordinating with towing companies for abandoned or illegally parked vehicles and applying "boots" (wheel clamps) when necessary.
​Facility Safety: Monitoring for suspicious activity, reporting broken lights or signs, and ensuring emergency exits are clear.
​Evidence Collection: Using handheld devices and cameras to document violations for legal or dispute purposes.