Key Responsibilities:
Billing & Cash Handling
Generate accurate bills using the restaurant POS system.
Collect payments through cash, UPI, cards, wallets, and other approved payment methods.
Ensure all transactions are processed accurately and efficiently.
Maintain proper records of daily sales and transactions.
Balance cash drawers and reconcile receipts at the end of each shift.
Report any discrepancies in cash handling immediately to the Restaurant Manager.
Customer Service
Greet guests warmly and assist them with billing-related queries.
Ensure a smooth and pleasant payment experience for all customers.
Handle guest concerns regarding bills, discounts, or payment issues professionally.
Coordinate with service staff to resolve billing discrepancies promptly.
Operational Responsibilities
Maintain cleanliness and organization of the cashier counter.
Ensure adequate stock of billing stationery and receipt rolls.
Follow company policies related to cash management and financial controls.
Support restaurant operations during peak business hours.
Assist in preparing daily sales reports and MIS as required.
Compliance & Documentation
Ensure all transactions comply with company financial procedures.
Maintain confidentiality of financial information.
Support internal audits and stock verification processes whenever required.