Salon manager

Job Title: Salon Receptionist

Job Summary

We are seeking a friendly, organized, and customer-focused Salon Receptionist to be the first point of contact for our clients. The ideal candidate will manage front-desk operations, handle appointments, and ensure every guest receives a warm and professional experience.

Key Responsibilities

• Greet clients warmly upon arrival and ensure a positive first impression

• Schedule, confirm, and manage appointments via phone, in person, and online systems

• Answer incoming calls and respond to inquiries about services, pricing, and availability

• Coordinate with stylists and therapists to ensure smooth daily operations

• Maintain client records and update customer information accurately

• Handle billing, payments, invoices, and cash/card transactions

• Promote salon services, packages, memberships, and retail products

• Manage the reception area to ensure cleanliness and a welcoming atmosphere

• Resolve customer concerns or complaints politely and professionally

• Support basic administrative tasks such as inventory tracking and reports

Required Skills & Qualifications

• High school diploma or equivalent

• Previous experience as a receptionist or in customer service (salon/spa experience preferred)

• Excellent communication and interpersonal skills

• Strong organizational and multitasking abilities

• Basic computer skills (appointment software, email, billing systems)

• Professional appearance and positive attitude

• Ability to work flexible hours, including weekends and holidays

Personal Attributes

• Friendly, patient, and approachable

• Detail-oriented and reliable

• Calm under pressure in a fast-paced environment

• Passion for beauty, wellness, and customer service

What We Offer

• Supportive and friendly work environment

• Opportunities to learn and grow within the beauty industry

• Competitive salary and performance-based incentives

• It is a Full Time Beautician job for candidates with 1 - 2 years of experience.