A Salon Manager is responsible for the smooth day-to-day operation of the salon and ensuring good customer service.
Key Responsibilities:
Manage daily salon operations and staff.
Schedule appointments and manage customer bookings.
Welcome clients and ensure excellent customer service.
Supervise salon staff and allocate duties.
Maintain cleanliness, hygiene, and salon standards.
Handle billing, cash, and basic daily sales records.
Monitor stock of beauty products and place orders when required.
Handle customer queries and complaints professionally.
Promote salon services, packages, and products.
Ensure staff follow salon policies and procedures.
Help achieve sales and customer satisfaction targets.