Transport Helpdesk

Job Title: Transport Helpdesk Executive

Shift: Rotational Shift (24x7 Availability Required)

Experience: 3+ Years

Location: Perungudi, Chennai

Joining Timeline: Within 15 Days

Package: Upto 33,000 CTC per month

Job Description

SuperSeva Global Service is hiring for Transport helpdesk executive with hands-on experience in transportation operations and reporting. The ideal candidate will be responsible for supporting day-to-day transportation coordination, ensuring on-time arrivals and deliveries (OTA & OTD), and maintaining operational efficiency through effective reporting and data management.

Key Responsibilities

Provide operational support for transportation services on a rotational shift basis (6 days/week, 9 hours/day).

Ensure availability for onsite work in a 24x7 operational setup.

Assist the supervisor in handling transportation activities and step in during their absence.

Track and update transportation data in TMS tools (MoveInSync), MS Excel, and via email communication.

Generate and maintain transportation performance reports, including OTA, OTD, and cost analysis.

Use advanced MS Excel functions (VLOOKUP, HLOOKUP, INDEX/MATCH, pivot tables, IF, SUMIF, COUNTIF, data formatting, etc.).

Plan and schedule transport routes and coordinate logistics as per requirements.

Serve as a communication bridge between drivers, internal managers, and service vendors.

Ensure timely resolution of issues/conflicts related to transportation services.

Maintain accurate records of trips, fuel consumption, and vehicle maintenance.

Support coordination activities through phone, email, or other digital platforms.

Required Skills & Experience

Minimum 4 years of experience in Operations/Reporting, preferably within Transportation .

Proficiency in MS Excel with strong reporting and data analysis skills.

Experience with transportation tools like MoveInSync is a plus.

Excellent coordination, communication, and problem-solving abilities.

Ability to work under pressure in a fast-paced, round-the-clock environment.

Strong attention to detail and commitment to accuracy in data handling

• It is a Full Time Back Office / Data Entry job for candidates with 3 - 6 years of experience.

More about this Transport Helpdesk job

1. What is the eligibility criteria to apply for this Transport Helpdesk job?
   Ans: The candidate should be Graduate and above and above with 3 - 6 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹25000 - ₹33000 per month that depends on your interview. It's a Full Time job in Chennai.
3. How many working days are there for this Transport Helpdesk job?
   Ans: This Transport Helpdesk job will have 6 working days.
4. Are there any charges applicable while applying or joining this Transport Helpdesk job?
   Ans: No, there is no fee applicable for applying this Transport Helpdesk job and during the employment with the company, i.e., SUPERSEVA GLOBAL SERVICES PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Transport Helpdesk role?
   Ans: There is an immediate opening of 5 Transport Helpdesk at SUPERSEVA GLOBAL SERVICES PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this Back Office / Data Entry job.
8. What are the timings of this Transport Helpdesk job?
   Ans: This Transport Helpdesk job has 09:00 AM - 06:00 PM timing.