Supervisor

Job Description: Office Supervisor

Position: Office Supervisor
Department: Operations / Administration
Location: Onsite - Muzaffarnagar
Reporting To: Operations Manager / Director

Role Overview

The Office Supervisor will be responsible for overseeing day-to-day office operations, monitoring staff performance, ensuring quality standards, and supporting counsellors and administrative teams in delivering efficient and accurate services. This role requires strong leadership, attention to detail, and the ability to maintain a productive and positive working environment.

Key Responsibilities

1. Staff Supervision & Monitoring

• Oversee daily activities of office staff, counsellors, and support teams.

• Monitor adherence to office policies.

• Ensure staff are aligned with their daily tasks and responsibilities.

• Identify performance gaps and provide guidance or corrective action as required.

2. Counsellor Performance Tracking

• Monitor counsellor productivity, communication quality, and lead handling.

  3. Quality Assurance

• Minimize errors by implementing review processes and corrective measures.

• Maintain overall compliance with company procedures and industry regulations.

4. Office Operations & Coordination

• Ensure smooth functioning of day-to-day office operations.

• Coordinate with other departments for workflow efficiency.

• Ensure all office systems, software, and tools are used properly by staff.

• Prepare and share daily/weekly reports on staff performance and office productivity.

6. Documentation & Reporting

• Maintain performance records, quality check sheets, and task tracking logs.

• Report major issues, errors, or client complaints to the management immediately.

• Provide performance review input for staff appraisal cycles.

Skills & Competencies

• Strong leadership and team management skills

• Interpersonal skills

• High attention to detail and accuracy

• Ability to prioritize tasks

• Problem-solving and conflict-resolution abilities

• It is a Full Time Back Office / Data Entry job for candidates with 1 - 4 years of experience.

More about this Supervisor job

1. What is the eligibility criteria to apply for this Supervisor job?
   Ans: The candidate should be Graduate and above and above with 1 - 4 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹36000 per month + Incentives that depends on your interview. It's a Full Time job in Muzaffar Nagar.
3. How many working days are there for this Supervisor job?
   Ans: This Supervisor job will have 6 working days.
4. Are there any charges applicable while applying or joining this Supervisor job?
   Ans: No, there is no fee applicable for applying this Supervisor job and during the employment with the company, i.e., Winzoy Academy Of Technology & Management Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Supervisor role?
   Ans: There is an immediate opening of 1 Supervisor at Winzoy Academy Of Technology & Management Private Limited
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Back Office / Data Entry job.
8. What are the timings of this Supervisor job?
   Ans: This Supervisor job has 08:00 AM - 04:00 PM timing.