We have an opening for the position of Coordinator.
Company Introduction: Allow me to introduce our esteemed organization, Esskay Compuservices Pvt. Ltd.
We are an After-Sales Service organization, serving high-end equipment from global OEMs in India and the Middle East since 1992.Our services include installation, warranty support, maintenance contracts, repairs, and comprehensive service solutions. With head offices in Navi Mumbai, Noida, and Bengaluru, and repair centers across India, we’re known for delivering high-quality service and innovative solutions.
You can visit our website for more details: www.esskay.in
Job Title: Co-ordinator
Academic Qualification: Graduate in any discipline
Location: Andheri
JOB PROFILE:
1.Should be based out from Mumbai western suburbs.
2. Should be from service industry.
3.Candidate should be good communication in English, Hindi, local language (Marathi)
4. Should have sufficient knowledge of handling end customer, dealers, engineers.
5. Daily: Allocating calls to engineers, collecting updates from engineer, updating in vendor systems, complete end to end field call creation TO call closures.
JOB SKILLS:
1. Candidate should be good in mail communication, excel, VLOOKUP up.
2. Weekly: Collecting call reports, cash collection of spares sold, travel vouchers claim from Engineers and submitting to accounts for processing.
3. Focus: Need to pitch for out of warranty call to dealers and end customers from the Database we have.
4. Complete ownership of the role of coordinator and to match the company expectations.
Thanks & Regards,
Sangram D
Executive- HR Recruiter
Mobile Number: +91 9004337149
Website: www.esskay.in / www.esskayiot.com / www.esskaygulf.com / www.esskay.qa