Senior Team Leader

Primary Responsibilities:

• Manages a team of assigned back office associates and ensures they comply with client requirements through documented procedures, work instructions, and business rules.

• Organizes and oversees the schedules and work of assigned back office associates.

• Conducts performance evaluations that are timely and constructive.

• Handles discipline and termination of employees as needed and in accordance with company policy.

·         Promptly requests approval from management for necessary staffing adjustments to meet daily productivity goals.

·         Reviews work outputs by associates.

·         Ensures that associates are informed about changes to company products and services.

·         Collects data and prepares reports on customer complaints and inquiries.

·         Prepares monthly reports summarizing the assigned back office team’s performance.

·         Identifies opportunities to update or improve back office procedures and makes recommendations to the Back Office Manager or other appropriate staff.

·         Hires entry-level back office associates.

·         Performs other related duties as assigned.

• It is a Full Time Back Office / Data Entry job for candidates with 1 - 3 years of experience.

More about this Senior Team Leader job

1. What is the eligibility criteria to apply for this Senior Team Leader job?
   Ans: The candidate should be Graduate and above and above with 1 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹25000 - ₹30000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Senior Team Leader job?
   Ans: This Senior Team Leader job will have 5 working days.
4. Are there any charges applicable while applying or joining this Senior Team Leader job?
   Ans: No, there is no fee applicable for applying this Senior Team Leader job and during the employment with the company, i.e., DATAMARK BPO SERVICE LLP.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Senior Team Leader role?
   Ans: There is an immediate opening of 2 Senior Team Leader at DATAMARK BPO SERVICE LLP
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this Back Office / Data Entry job.
8. What are the timings of this Senior Team Leader job?
   Ans: This Senior Team Leader job has 09:00 PM - 06:00 AM timing.