Position Title: Senior Booking Executive (1 Year Renewable Contract under TMS Payroll)
Qualification: Any Graduate
Experience: 2 - 3 Years
Job Location: Alibaug, Maharashtra
Accommodation: Will be provided
Job Description:
Roles & Responsibilities:
• Manage reservations across all booking channels, including direct bookings, OTAs, and travel partners.
• Monitor room inventory, availability, and rate updates to maximize occupancy and revenue.
• Handle VIP, corporate, and group bookings while ensuring a seamless guest experience.
• Ensure accuracy of reservation records, booking modifications, cancellations, and guest profiles.
• Coordinate with Front Office, Operations, and Sales teams for smooth guest arrivals and special requests.
• Support revenue optimization through effective booking management, upselling, and rate monitoring.
• Analyze booking trends, cancellations, and occupancy levels to support operational planning.
• Assist in mentoring junior booking executives and maintaining reservation process standards.
• Prepare daily and weekly reservation reports for management review.
Required Skill Set:
• Experience in hotel reservations, booking management, hospitality operations, or front office roles.
• Strong knowledge of PMS software, OTA platforms, and reservation systems.
• Good understanding of inventory management and revenue optimization concepts.
• Strong communication, customer service, and coordination skills.
• Ability to handle multiple bookings and guest requests efficiently.
• Proficiency in MS Office and reporting tools.