Job Title: Reservation Executive / Operations Executive
Location: Kolkata (Gariahat)
Company: Star Travellers DMC
Job Type: Full-time
Salary: ₹14,000 to ₹16,000 per month
Star Travellers DMC is looking for a Reservation Executive / Operations Executive to join our team. The role involves handling reservations, coordinating with suppliers, and ensuring smooth operations to deliver exceptional customer experiences.
Handle customer inquiries via phone, email, and online platforms regarding reservations and travel services.
Process and confirm bookings, ensuring accurate entry of details.
Coordinate with hotels, transport providers, and other vendors for seamless service execution.
Assist in itinerary planning and provide necessary travel-related information to clients.
Maintain records of reservations, cancellations, and modifications.
Support the operations team in handling travel logistics and on-ground arrangements.
Ensure timely follow-ups and confirmations with clients and vendors.
Experience: 2 to 6 years
Bachelor's degree or diploma in Travel & Tourism, Hospitality, or a related field (preferred but not mandatory).
Basic knowledge of Microsoft Office (Excel, Word, Outlook).
Good communication skills in English and Hindi (additional languages are a plus).
Strong organizational and multitasking abilities.
Passion for the travel industry and a willingness to learn.
Internship or prior experience in reservations, operations, or customer service is a plus.
Familiarity with destinations like Singapore, Thailand, and Malaysia.
Basic understanding of reservation systems or travel booking platforms.
If you are enthusiastic about travel and eager to start your career in the industry, send your updated resume to [hr@startravellers.in].