Process Coordinator

1. JOB PURPOSE

The Process Coordinator will be responsible for following up with employees to ensure that assigned tasks are completed on time and company processes are followed properly.

The role involves tracking pending tasks, coordinating with different departments, and reporting delays to the Managing Director (MD).

2. KEY RESPONSIBILITIES

• Follow up with employees on assigned tasks and pending work.

• Ensure tasks are completed within the given deadlines.

• Monitor whether employees are following company processes.

• Maintain task trackers and follow-up sheets in Excel or Google Sheets.

• Identify delays and remind employees to complete their work.

• Report pending tasks and unresolved issues to the MD.

• Coordinate with different departments for smooth workflow.

• Maintain records of completed and pending tasks.

3. KEY RESULT AREAS (KRAs)

• Timely completion of assigned tasks.

• Regular follow-ups on pending work.

• Proper implementation of company processes.

• Accurate maintenance of task records.

• Timely reporting of delays to the MD.

• Effective coordination across departments.

4. REQUIRED SKILLS

• Basic knowledge of MS Excel or Google Sheets.

• Good communication and coordination skills.

• Strong follow-up skills.

• Good organisational and time-management skills.

• Attention to detail.

• Proactive attitude and sense of responsibility.

5. QUALIFICATION & EXPERIENCE

• Bachelor's degree preferred.

• Freshers or candidates with 1–2 years of experience in coordination or administration.

• Basic knowledge of Excel.

• Female candidates preferred.

• Candidates living within 45 minutes of the Rajokri office preferred.

6. ROLE EXPECTATIONS

The Process Coordinator must ensure that employees complete their assigned tasks on time, follow company processes, and regularly update the MD on pending work and delays.

• It is a Full Time Back Office / Data Entry job for candidates with 6 months - 1 years of experience.