A Naukri Group company
LoginHire Local Staff
A Naukri Group companyLoginHire Local Staff
20,000 - 25,000 /month
Bitsy Infotech Private Limited
Borivali (West), Mumbai
2 - 5 years Experience in Back Office / Data Entry
Full Time
Process Coordinator
1. Daily Task Tracking & Monitoring: Maintain a centralized tracker of tasks assigned by the Director, HODs, and management, including task ownership, priority, deadlines, status, and remarks.
2. Daily Follow-ups & Interdepartmental Coordination: Follow up with employees and HODs on pending tasks, commitments, and progress. Coordinate with Sales, Service, AV, IT, Accounts, HR, Godown, Logistics, and other departments for timely execution.
3. Director’s Task Monitoring & Reporting: Track the Director’s assignments, obtain regular updates, identify delays, and submit end-of-day reports covering completed, pending, and overdue tasks, reasons for delays, responsible persons, and matters requiring intervention.
4. Email Communication & Escalation Management: Draft professional emails, send reminders, communicate action points, document commitments, identify unresolved issues, and escalate critical delays with reasons and proposed solutions.
5. Meeting & Action-Point Tracking: Record management meeting decisions, confirm responsibilities and deadlines, maintain action-point records, and follow up with concerned employees until completion.
6. AI Tools & Productivity: Use ChatGPT and other AI tools to draft emails, prepare reports, summarize discussions, create checklists, organize information, and improve repetitive workflows.
7. MIS, Documentation & Process Compliance: Maintain accurate Excel/Google Sheets trackers, progress reports, follow-up records, and supporting documents. Ensure timely employee updates, adherence to reporting procedures, and confidentiality of business and employee information.
8. Problem Identification & Process Improvement: Identify workflow bottlenecks, missing information, dependencies, communication gaps, and recurring delays. Coordinate with concerned departments to resolve issues and recommend improvements in tracking, reporting, communication, and AI-assisted processes.
