Process Associate

We are looking for a TELE CALLER to join our team Och chemicals & systems . This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Industry. The role offers In Hand Salary and a dynamic environment with opportunities for growth.

Key Responsibilities:

• Handle customer calls in a professional and efficient manner

• Address customer queries, concerns, and complaints with a problem-solving approach

• Maintain accurate records of customer interactions and follow-ups

• Provide timely and relevant information to customers to resolve their issues

• Work collaboratively with other teams to escalate and resolve complex issues

• Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is DEGREE and FRESHER OR EXPRIENCE You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a MONDAY TO SATURDAY week during the FULL shift.

• It is a Full Time Back Office / Data Entry job for candidates with 0 - 6 months of experience.

More about this Process Associate job

1. What is the eligibility criteria to apply for this Process Associate job?
   Ans: The candidate should be Graduate and above and above with 0 - 6 months of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15500 - ₹16000 per month that depends on your interview. It's a Full Time job in Chennai.
3. How many working days are there for this Process Associate job?
   Ans: This Process Associate job will have 6 working days.
4. Are there any charges applicable while applying or joining this Process Associate job?
   Ans: No, there is no fee applicable for applying this Process Associate job and during the employment with the company, i.e., OCH CHEMICALS & SYSTEMS.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Process Associate role?
   Ans: There is an immediate opening of 5 Process Associate at OCH CHEMICALS & SYSTEMS
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Back Office / Data Entry job.
8. What are the timings of this Process Associate job?
   Ans: This Process Associate job has 09:00 AM - 06:00 PM timing.