Payment Collection Executive

We are looking for a Payment Collection Executive to manage customer payment follow-ups and ensure timely collection of outstanding payments. The ideal candidate should be confident in communicating with customers, organized with outstanding-payment records, and comfortable coordinating with the Sales and Accounts teams.

Key Responsibilities

• Follow up with customers for pending and overdue payments through calls, WhatsApp, and email.

• Maintain and regularly update the customer outstanding / receivables report.

• Track payment commitments and ensure customers pay as per agreed timelines.

• Coordinate with the Sales and Accounts teams regarding outstanding invoices and customer accounts.

• Send payment reminders, statements of accounts, and outstanding details to customers.

• Identify delayed payments and escalate long-pending accounts to management.

• Maintain accurate records of all payment follow-ups and customer commitments.

• Reconcile customer payments with invoices in coordination with the Accounts team.

• Build professional relationships with customers while ensuring timely collections.

• Prepare regular reports on collections achieved, outstanding amounts, and overdue accounts.

Requirements

• 2–4 years of experience in payment collection, accounts receivable, credit control, or similar roles.

• Good communication and follow-up skills.

• Comfortable speaking with customers regarding payments.

• Basic knowledge of invoices, outstanding balances, and accounts receivable.

• Good working knowledge of MS Excel / Google Sheets.

• Experience with accounting software such as BUSY, Tally, Zoho Books, or similar is preferred.

• Hindi and English communication skills required.

• Strong organization and follow-up abilities.

• Ability to work independently and maintain regular follow-ups.

Preferred Candidate

Someone who is persistent, responsible, and comfortable making regular payment follow-up calls. Experience working with garment manufacturers, exporters, fashion brands, or B2B businesses will be an advantage.

• It is a Full Time Back Office / Data Entry job for candidates with 2 - 5 years of experience.