Operations Associate

15,000 - 25,000 /month

View Holiday Trip Private Limited

Rohini, Delhi

2 - 5 years Experience in Back Office / Data Entry

2 Openings

ఫుల్ టైమ్

కావాల్సిన Skills

> 30 WPM Typing Speed

Computer Knowledge

Email Writing

MS Excel

MS Word

Job Highlights

Graduate and above

Females Only

10:00 AM - 07:00 PM | 6 days working

PAN Card, Aadhar Card, Bank Account

మీకు సరిపోతుందో లేదో చెక్ చేయడానికి రిజిస్టర్ చేసుకోండి!

Job వివరణ

Job Description: Travel Operations & Customer Support Executive

Position: Travel Operations & Customer Support Executive (Female – Unmarried)
Company: View Holiday Trip Private Limited
Location: Delhi (Office-Based)

About the Company:
View Holiday Trip Private Limited is a travel and tourism company committed to offering smooth and memorable holiday experiences. We specialize in well-structured packages, high-quality service, and dedicated customer support.

Job Overview:
We are hiring a polite, responsible, and dedicated Travel Operations & Customer Support Executive for our Delhi office.
This role involves managing client communication, handling hotel bookings, and coordinating with our on-ground teams across Domestic and International Destinations.
This is NOT a sales job — no targets, no payment collection.

Key Responsibilities:
1. Client Query Handling
• Respond to customer queries via calls, WhatsApp messages, and emails.

• Provide accurate and clear information related to itineraries, bookings, and travel plans.

2. Travel & Hotel Booking Management
• Manage and confirm hotel bookings for clients as per company guidelines.
• Ensure all booking details are accurate and properly communicated.

3. Destination Coordination (Domestic and International Destinations)
• Coordinate with the Destinations on-ground operations team for client arrivals, pickups, hotel check-ins, sightseeing, etc.
• Ensure smooth trip execution through timely communication.

4. Issue Resolution
• Handle client concerns or trip-related problems in a calm and professional manner.
• Offer quick and effective solutions to maintain a high level of customer satisfaction.

5. Reporting & Documentation
• Maintain records of all bookings, client interactions, and follow-ups.
• Provide daily updates to the team and maintain organized documentation.

Requirements:

• Excellent communication skills (spoken & written)
• Soft-spoken and polite personality
• Strong problem-solving skills
• Fully dedicated and responsible
• Ability to multitask and handle time-sensitive tasks
• Experience in travel/tourism is an advantage but not mandatory

Interested candidates can contact: HR – Shivani 9560201643

ఇతర details

It is a Full Time Back Office / Data Entry job for candidates with 2 - 5 years of experience.

More about this Operations Associate job

What skills and experience do you need for this Operations Associate job?
Ans : To apply for this Operations Associate job, candidates should have skills like > 30 WPM Typing Speed, Computer Knowledge, Email Writing, MS Excel, MS Word along with 2-5 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Operations Associate job ranges between ₹15,000-₹25,000 per month. This is a Full Time job.
What is the work schedule for this Operations Associate job?
Ans : This Operations Associate job has 6 days working days and timings from 10:00 AM - 07:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Rohini, Delhi.
How many vacancies are there for this Operations Associate job?
Ans : There are 2 vacancies for this Operations Associate role.
Which candidates are eligible to apply?
Ans : Candidates with a Graduate and above qualification and 2-5 years of experience are eligible to apply for this Operations Associate role. Only female candidates are eligible.
What are the key responsibilities of this Operations Associate job?
Ans : As a Operations Associate, key responsibilities include skills like > 30 WPM Typing Speed, Computer Knowledge, Email Writing, MS Excel, MS Word. This role is part of Back Office / Data Entry category.
What is the job location for this position?
Ans : The job location for this Operations Associate position is Rohini, Delhi.
Who is the right fit for this Operations Associate job?
Ans : A candidate having skills like > 30 WPM Typing Speed, Computer Knowledge, Email Writing, MS Excel, MS Word with 2-5 years of experience is the right fit for this Operations Associate job.
What makes this Operations Associate job a good opportunity?
Ans : This Operations Associate job is a good opportunity as it offers a salary between ₹15,000-₹25,000 per month. This is a Full Time job and has 2 openings.