Job Description: We are looking for dynamic and enthusiastic Associate for a blended process role, handling customer interactions via calls, chats, and emails. This is an excellent opportunity for individuals looking to gain hands-on experience in the travel and hospitality sector. Responsibilities: • Manage inbound and outbound calls, chat support, and email queries from customers. • Assist customers with bookings, cancellations, modifications, and other service-related inquiries. • Ensure excellent customer satisfaction by resolving issues efficiently. • Collaborate with internal teams for smooth operations. • Maintain records and update CRM systems. Requirements: • Freshers or candidates with prior experience in customer service are welcome. • Strong communication skills (verbal & written). • Ability to work in rotational shifts, including night shifts.