Operations Associate

Location:  Mumbai BOISAR

Experience: 1–2 Years ( Or even fresher if skillful )

Industry: Export / International Trade

Job Summary

We are seeking a proactive and detail-oriented Operations Associate with 1–2 years

of experience in operations and data management. The ideal candidate should have

experience handling operational data, coordinating internal and external

communications, and ensuring timely closure of emails and routine operational

tasks. The role offers an excellent opportunity to learn customer management,

account handling, and various aspects of export operations.

Key Responsibilities

 Maintain and update operational data, reports, trackers, and MIS records

accurately.

 Coordinate with internal teams and external stakeholders to ensure smooth

execution of daily operations.

 Monitor, respond to, and close operational emails in a timely and professional

manner.

 Assist in preparing reports, presentations, and operational documentation.

 Ensure data accuracy and maintain proper records of transactions and

communications.

 Assist senior team members in customer account management and

relationship building.

 Learn and support customer handling activities, including addressing routine

queries and coordinating resolutions.

 Support account handling functions such as order tracking, status updates,

and customer communication.

 Perform other operational and administrative tasks as assigned.

Desired Skills & Qualifications

 B.Tech or Bachelor's degree in Commerce, Business Administration,

Management, or a related field.

 MBA candidates or postgraduates in Management will also be preferred

 1–2 years of experience in operations, data management, coordination, or a

similar role.

 Good proficiency in Microsoft Excel, Word, Google sheets and Outlook.

 Strong analytical and organizational skills with attention to detail.

 Good written and verbal communication skills.

 Ability to manage multiple tasks and prioritize work effectively.

 Positive attitude, willingness to learn, and a proactive approach to problem-

solving.

 Experience in the export, logistics, supply chain, or manufacturing industry will

be an added advantage.

What We Offer

 Opportunity to gain exposure to international trade and export operations.

 Hands-on learning in customer handling and account management.

 Career growth opportunities within a 50+ year old growing export

organization.

 Collaborative and learning-focused work environment.

Key Traits We Are Looking For:

• Detail-oriented

• Responsible

• Quick Learner

• Good Communicator

• Team Player

• Customer-Focused

• Process-Driven

• Adaptable to a Fast-Paced Environment.

Expected CTC :

3-4 LPA

• It is a Full Time Back Office / Data Entry job for candidates with 6 months - 2 years of experience.