Operations Associate

We are seeking a proactive and detail-oriented Service Operation Coordinator (Female) to manage daily customer service operations, coordinate with clients for product deliveries, and ensure smooth logistics for laptops, projectors, and other service items. The ideal candidate will have strong communication skills and a customer-centric approach.

Key Responsibilities:

• Handle incoming customer inquiries via phone, email, and messaging platforms.

• Share and follow up on quotations with customers.

• Coordinate and confirm delivery schedules with customers.

• Arrange daily pick-up and delivery of laptops, projectors, and other equipment.

• Maintain records of service orders, deliveries, and customer feedback.

• Work closely with logistics and technical teams to ensure timely and accurate service.

• Resolve or escalate any customer issues related to service or delivery.

• Ensure high levels of customer satisfaction through excellent service.

Requirements:

• Female candidate with 1–2 years of relevant experience in customer service or operations.

• Good knowledge of MS Office (Excel, Word, Outlook).

• Strong communication and coordination skills.

• Ability to multitask and manage time effectively.

• It is a Full Time Back Office / Data Entry job for candidates with 1 - 2 years of experience.

More about this Operations Associate job

1. What is the eligibility criteria to apply for this Operations Associate job?
   Ans: The candidate should be 12th Pass and above and above with 1 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹11000 - ₹15000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Operations Associate job?
   Ans: This Operations Associate job will have 6 working days.
4. Are there any charges applicable while applying or joining this Operations Associate job?
   Ans: No, there is no fee applicable for applying this Operations Associate job and during the employment with the company, i.e., ONBAY SOLUTIONS.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Operations Associate role?
   Ans: There is an immediate opening of 2 Operations Associate at ONBAY SOLUTIONS
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Back Office / Data Entry job.
8. What are the timings of this Operations Associate job?
   Ans: This Operations Associate job has 10:00 AM - 06:00 PM timing.