Back Office Operations Associate

10,000 - 14,000 /month*

Gaur Microfinance Federation

Shyosinghpura at kallawala, Jaipur

₹2,000 incentives included

6 - 24 months Experience in Back Office / Data Entry

5 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

Data Entry

Email Writing

MS Excel

MS Word

Job Highlights

Graduate and above

All genders

09:00 AM - 07:00 PM | 6 days working

Job Benefits: Insurance

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a proactive and responsible Operations Associate to join our team. The ideal candidate will manage day-to-day loan operations, customer communication, follow-ups, collections, and field activities while ensuring a smooth customer experience.

Key Responsibilities

Handle customer calls regarding loan applications, documentation, and EMI reminders.
Follow up with customers for pending documents and loan processing.
Coordinate with internal teams and lending partners for smooth loan disbursement.
Manage customer records, update CRM, and maintain operational reports.
Send professional emails and maintain proper documentation.
Visit customers for document collection, verification, and payment collection whenever required.
Follow up on overdue EMIs and assist in loan collections.
Resolve customer queries and provide timely support.
Ensure all operational tasks are completed accurately and within timelines.

Requirements

Graduate in any discipline (preferred).
0–3 years of experience in Operations, Banking, Finance, Customer Service, or Collections.
Freshers with excellent communication skills are welcome to apply.
Good communication skills in Hindi; basic English proficiency preferred.
Basic knowledge of MS Excel, MS Word, and Email.
Strong follow-up, customer handling, and problem-solving skills.
Willingness to travel for field visits.
Two-wheeler and a valid driving license are preferred.

Preferred Skills

Strong communication and interpersonal skills.
Ability to manage multiple tasks efficiently.
Attention to detail and organizational skills.
Professional attitude with a customer-first approach.
Ability to work independently and as part of a team.

Other Details

It is a Full Time Back Office / Data Entry job for candidates with 6 months - 2 years of experience.

More about this Back Office Operations Associate job

What skills and experience do you need for this Back Office Operations Associate job?
Ans : To apply for this Back Office Operations Associate job, candidates should have skills like Computer Knowledge, Data Entry, Email Writing, MS Excel, MS Word along with 1-2 years of experience.
What salary is offered for this Back Office Operations Associate job?
Ans : The salary for this Back Office Operations Associate job ranges between ₹10,000-₹14,000 per month.
What is the work schedule for this Back Office Operations Associate job?
Ans : This Back Office Operations Associate job has 6 days working days and timings from 09:00 AM - 07:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Shyosinghpura at kallawala, Jaipur.
How many vacancies are there for this Back Office Operations Associate job?
Ans : There are 5 vacancies for this Back Office Operations Associate role.
Is this job open for all genders?
Ans : Yes, this Back Office Operations Associate job is open for both male and female candidates.
What does the role of Back Office Operations Associate involve?
Ans : As a Back Office Operations Associate, your work will involve skills like Computer Knowledge, Data Entry, Email Writing, MS Excel, MS Word. This role is part of Back Office / Data Entry category.
What is the job location for this position?
Ans : The job location for this Back Office Operations Associate position is Shyosinghpura at kallawala, Jaipur.
Who is the right fit for this Back Office Operations Associate job?
Ans : A candidate having skills like Computer Knowledge, Data Entry, Email Writing, MS Excel, MS Word with 1-2 years of experience is the right fit for this Back Office Operations Associate job.
What makes this Back Office Operations Associate job a good opportunity?
Ans : This Back Office Operations Associate job is a good opportunity as it offers a salary between ₹10,000-₹14,000 per month. This is a Full Time job and has 5 openings.