Key ResponsibilitiesThe role would likely involve a mix of customer service, logistics coordination, and administrative duties:Shipment & Logistics Management:Coordinate the dispatch, tracking, and timely delivery of shipments (domestic and international).Liaise with multiple carrier partners and vendors to ensure seamless service execution.Address and resolve logistical issues, such as shipment delays, customs problems, and damages.Customer Service & Support:Serve as a point of contact for clients, providing updates on shipment status and addressing operational queries.Process and manage customer orders and inquiries accurately through the company's internal systems (like PowerTrack, InXpress's integrated software suite).Investigate and resolve customer complaints related to operations promptly and professionally.
Other Details
It is a Full Time Back Office / Data Entry job for candidates with 0 - 2 years of experience.
More about this Operations Associate job
What is the eligibility criteria to apply for this Operations Associate job?
Ans: The candidate should be All Education levels and above with 0 - 2 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹15000 - ₹25000 per month that depends on your interview. It's a Full Time job in Gurgaon.
How many working days are there for this Operations Associate job?
Ans: This Operations Associate job will have 6 working days.
Are there any charges applicable while applying or joining this Operations Associate job?
Ans: No, there is no fee applicable for applying this Operations Associate job and during the employment with the company, i.e., Ease My Shipping.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Operations Associate role?
Ans: There is an immediate opening of 1 Operations Associate at Ease My Shipping
Who can apply for this job?
Ans: Only Female candidates can apply for this Back Office / Data Entry job.
What are the timings of this Operations Associate job?
Ans: This Operations Associate job has 10:30 AM - 08:00 PM timing.
Candidates can call HR for more info.
Read More
Other Details
No. Of Working Days
6
Skills Required
Computer Knowledge, email writing
Salary
₹ 15000 - ₹ 25000
Contact Person
Shakshi Khanna
Interview Address
Sector 63 Gurgaon
Posted 10+ days ago
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A Naukri Group company
LoginHire Local Staff
15,000 - 25,000 /month
Ease My Shipping
Sector 63 Gurgaon, Gurgaon
0 - 2 years Experience in Back Office / Data Entry
Full Time
High Demand
