Job Summary:
The Operations Executive is responsible for overseeing day-to-day business operations, ensuring smooth workflow, coordinating with different departments, managing resources efficiently, and supporting the management team in achieving organizational goals.
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Key Responsibilities:
Monitor and manage daily operational activities to ensure efficiency and productivity.
Coordinate with internal departments (HR, Accounts, Admin, Sales, etc.) for smooth execution of tasks.
Assist in process improvement initiatives to enhance operational performance.
Prepare and maintain reports, MIS, and documentation as required.
Manage vendor relationships, procurement, and logistics as per business needs.
Ensure compliance with company policies, procedures, and quality standards.
Handle customer queries, complaints, and escalations in a professional manner.
Support in budgeting, cost control, and resource allocation.
Track operational performance metrics and highlight deviations.
Assist management in planning, strategy execution, and project implementation.