Operations Assistant

Job Title: Operations Supervisor Department: Logistics and Operations Location: Delhi Job Summary The Operations Supervisor is responsible for overseeing daily logistics and supply chain activities, ensuring efficient inventory management, timely dispatch, and smooth last-mile delivery operations. The role focuses on managing ground-level execution, team coordination, and maintaining high service standards. Key Responsibilities: 1. Daily Operations Management • Supervise end-to-end warehouse and logistics operations. • Ensure smooth inward, storage, and outward movement of goods. • Monitor daily dispatch planning and execution. 2. Dispatch & Delivery Coordination • Manage order processing and timely dispatch of goods. • Coordinate with delivery teams and third-party logistics partners. • Ensure on-time delivery and route optimization. 3. Inventory Management • Track stock levels and ensure proper inventory control. • Conduct regular stock audits and minimize discrepancies. • Ensure FIFO/FEFO practices (especially for perishable/FMCG goods). 4. Team Supervision • Manage warehouse staff, delivery executives, and helpers. • Allocate daily tasks and monitor performance. • Ensure discipline, attendance, and shift planning. 5. Vendor & Stakeholder Coordination • Coordinate with vendors, transporters, and internal teams. • Resolve operational issues and escalations promptly. 6. MIS & Reporting • Maintain daily MIS reports (dispatch, delivery, stock, returns). • Track key metrics and share performance updates with management. 7. Process & Compliance • Ensure adherence to SOPs, safety, and hygiene standards. • Maintain proper documentation and operational records. Skills Required: • Strong knowledge of logistics and supply chain operations • Team handling and leadership skills • Basic to advanced Excel / MIS reporting • Problem-solving and decision-making ability • Ability to work in a fast-paced FMCG environment Preferred Experience: • 2–4 years in FMCG / Logistics / Warehouse Operations • Experience in last-mile delivery or distribution operations

• It is a Full Time Back Office / Data Entry job for candidates with 3 - 6 years of experience.