Back Office Operation Manager

Company Description

EVeez is the leading provider of electric vehicles on subscription for commute, delivery services, and in-campus mobility in India. With a fleet size of 1700+ ebikes, EVeez partners with SMB, eCommerce, 3PL, transportation, and last-mile delivery giants like Zomato, Swiggy, Zepto, Xpressbees, Uber Moto, and Shadowfax to make last-mile delivery affordable with zero emissions. The company operates in all locations across Delhi NCR, Bangalore, Hyderabad, and Kolkata, and is located in Panchkula.

Role Description

This is a full-time on-site role for an Operational Specialist at EVeez. The Operational Specialist will be responsible for day-to-day operations management, project management, sales, communication, and analytical skills. They will collaborate with other departments to ensure efficient operations, conduct market research, and provide insights to improve performance and profitability.

Qualifications

· Strong analytical skills to drive data-based decision making

· Excellent communication skills to interact with stakeholders and clients

· Proven sales experience to achieve targets and drive revenue growth

· Experience in operations management and project management

· Bachelor's degree in Business Administration, Operations Management, or related field

· Experience in the electric vehicle or transportation industry is a plus

· Ability to work in a fast-paced environment with tight deadlines

· Exceptional problem-solving and critical-thinking skills

Responsibilities

● Improve operational management systems, processes and best practices

● Purchase materials, plan inventory and oversee warehouse efficiency

● Help the organization’s processes remain legally compliant

● Formulate strategic and operational objectives

● Examine financial data and use them to improve profitability

● Manage budgets and forecasts

● Perform quality controls and monitor production KPIs

● Ensure all operations are carried on in an appropriate, cost-effective way

● Recruit, train and supervise staff

● Find ways to increase the quality of customer service

• It is a Full Time Back Office / Data Entry job for candidates with 1 - 3 years of experience.