Back Office Operation Manager

Hiring Alert

Job Description

Operations & Executive Assistant

Company: Sassy Art Games Private Limited

Location: Mumbai, Wadala

Work Mode: Work from office

Working Days: 6 days a week

Salary: ₹20,000–₹28,000 per month, depending on experience

About Sassy Art Games

Sassy Art Games is a premium Indian board game brand creating engaging games inspired by Indian mythology, culture and heritage. Our mission is to encourage meaningful, screen-free play through thoughtfully designed games.

Role Overview

We are looking for a reliable, organised and proactive all-rounder to assist the founder with routine business operations, e-commerce coordination, vendor follow-ups and administrative tasks.

The role involves ensuring that daily operational activities run smoothly, pending tasks are followed up on and work is completed on time with minimal supervision.

Key Responsibilities

1. Order & Dispatch Coordination

• Generate daily invoices and shipping labels for customer orders.

• Share invoices and labels with the execution team for dispatch.

• Track pending orders and coordinate to resolve dispatch-related issues.

1. E-commerce Listing Management

• Regularly check product listings on Shopify, Amazon and other sales platforms.

• Identify errors in pricing, product descriptions, images and inventory information.

• Coordinate with the relevant team to get listing issues corrected.

1. Vendor Coordination

• Follow up with vendors regarding production, packaging, printing, orders and delivery timelines.

• Maintain a tracker of pending tasks and expected delivery dates.

• Ensure timely follow-ups and escalate delays when necessary.

1. Founder & Administrative Support

• Schedule meetings, coordinate appointments and send reminders.

• Maintain spreadsheets, calendars and basic business records.

• Follow up on pending tasks and provide regular updates to the founder.

• Assist with routine administrative and coordination work as required.

1. Social Media Posting

• Publish ready-to-use content provided by the company’s marketing team on the designated social media pages.

• Follow the prescribed posting schedule and captions.

• Ensure posts are published correctly and on time.

Content creation, graphic design, video editing, copywriting and social media strategy are not part of this role.

Required Skills

• Graduate in any discipline.

• 1–3 years of experience in administration, operations or coordination preferred.

• Basic knowledge of Excel/Google Sheets, email and online tools.

• Familiarity with Shopify, Amazon Seller Central and social media platforms is an advantage.

• Good communication, organisation and follow-up skills.

• Attention to detail and the ability to manage multiple tasks.

• A proactive attitude and the ability to work independently.

Ideal Candidate

We are looking for someone dependable, resourceful and detail-oriented who takes ownership of assigned tasks and ensures that nothing important is missed.

The candidate should be comfortable handling varied responsibilities in a growing business and should not need constant supervision for routine work.

Interested candidates may share their resume along with details of their relevant experience.

• It is a Full Time Back Office / Data Entry job for candidates with 2 - 5 years of experience.