Operation Manager

A Property Operations Manager is responsible for the overall day-to-day management and maintenance of real estate properties to ensure they run smoothly, meet safety standards, and maximize owner satisfaction and revenue. 

Key Responsibilities and Duties

• Property Maintenance and Upkeep: Overseeing routine maintenance, coordinating repairs, managing preventive maintenance schedules, and ensuring all properties meet health, safety, and environmental standards.

• Tenant Management: Handling tenant inquiries, complaints, and service requests, enforcing lease agreements and occupancy rules, and managing the move-in and move-out processes.

• Leasing and Marketing Support: Assisting with advertising vacant properties, screening potential tenants, negotiating leases, and working to maintain high occupancy rates.

• Financial Oversight: Preparing and managing property operating budgets, tracking expenses and income, collecting rent and deposits, and generating financial reports for owners.

• Vendor and Contractor Management: Negotiating and managing contracts with external service providers (e.g., landscaping, security, cleaning, utilities), and monitoring their performance.

• Legal Compliance and Risk Management: Ensuring all property operations comply with local, state, and federal laws and regulations, including fair housing laws, and developing emergency and risk management plans.

• Staff Supervision: Supervising and training on-site maintenance and support staff to ensure efficient daily operations.

• Inspections: Conducting regular property inspections to identify maintenance needs and ensure quality standards are met. 

Qualifications and Skills

• Experience: Proven experience in property management, facility management, or real estate operations is typically required.

• Knowledge: A solid understanding of property management software, financial principles (budgeting, accounting), and local property laws and regulations.

• Soft Skills:

  • Excellent communication and interpersonal skills.

  • Strong organizational and time management abilities.

  • Analytical thinking and effective problem-solving skills.

  • Leadership and decision-making capabilities.

  • Adaptability and professionalism, especially in emergency or conflict situations. 

The role often requires a bachelor's degree in Business Administration, Real Estate, or a related field, and the ability to work in an office environment with frequent site visits.

• It is a Full Time Back Office / Data Entry job for candidates with 1 - 6+ years Experience.