Job Summary:
The Operations Manager is responsible for overseeing the day-to-day operations of the company to ensure efficiency, productivity, and profitability. This role involves managing resources, coordinating with different departments, implementing operational strategies, and ensuring compliance with company policies and standards.
Plan, direct, and oversee operational activities to ensure smooth business functioning.
Develop and implement efficient processes to improve productivity and reduce costs.
Monitor and analyze performance metrics, preparing reports for senior management.
Manage budgets, allocate resources, and ensure cost-effectiveness.
Lead, train, and motivate staff to achieve performance goals.
Coordinate with cross-functional teams (HR, Finance, Sales, etc.) to align operations with business objectives.
Ensure compliance with health, safety, and legal regulations.
Identify opportunities for process improvements and implement best practices.
Handle client and vendor relationships to ensure service quality.
Resolve operational issues and provide quick solutions to maintain workflow.
Strong leadership and team management skills.
Excellent communication and interpersonal abilities.
Analytical and problem-solving mindset.
Ability to multitask and work under pressure.
Proficiency in MS Office and operations management software.
Strategic thinking and decision-making ability.
Bachelor’s degree in Business Administration, Management, or related field (MBA preferred).
Proven experience (5+ years) in operations management or a similar role.
Experience in managing budgets, processes, and teams.
Knowledge of industry standards and operational best practices.