Operation Manager

The Assistant Manager Operations – Operations is responsible for the effective management, manpower handling, maintenance, and operation of facilities to ensure a safe, efficient, and compliant working environment. The role involves overseeing building services, vendor management, operational budgets, safety compliance, and continuous improvement of facility operations.

Key Responsibilities

Facility Operations & Maintenance

• Oversee day-to-day facility operations, including sites manpower

• Ensure preventive and corrective maintenance is carried out as per schedules

• Maintain cleanliness, hygiene, and overall upkeep of the premises

Vendor & Contract Management

• Manage third-party vendors for security, housekeeping, maintenance, landscaping, and other services

• Negotiate contracts, monitor SLAs, and ensure service quality

• Conduct regular vendor performance reviews

Health, Safety & Compliance

• Ensure compliance with statutory, regulatory, and safety requirements (fire, electrical, environmental, labor laws, etc.)

• Conduct regular safety audits, inspections, and risk assessments

• Manage emergency preparedness, drills, and incident response

Space & Infrastructure Management

• Plan and optimize space utilization

• Coordinate office moves, renovations, and minor projects

• Ensure facilities support business and operational needs

Budgeting & Cost Control

• Prepare and manage facility operations budgets

• Track expenses and implement cost-saving initiatives

• Approve invoices and ensure accurate financial reporting

People & Stakeholder Management

• Lead and supervise facility staff and contractors

• Coordinate with internal stakeholders to address facility-related requirements

• Handle employee concerns related to workplace infrastructure and services

Reporting & Documentation

• Maintain records of maintenance, compliance, and contracts

• Prepare operational reports, dashboards, and MIS

• Recommend improvements for efficiency and sustainability

• It is a Full Time Back Office / Data Entry job for candidates with 5 - 6+ years Experience.