Back Office Operation Manager

35,000 - 50,000 /month

N.c.nahar

New Rajendra Nagar, Raipur

6 - 6+ years Experience in Back Office / Data Entry

1 Opening

Full Time

Skills Required

Computer Knowledge

Email Writing

MS Excel

MS Word

Job Highlights

Post Graduate and above

All genders

10:01 AM - 06:00 PM | 6 days working

Job Description

TEAM WORK - Positive & empathetic attitude

Effective resource utilization -Coordinating with each department for smooth functioning of hospital

Compile Statistical and Patients Satisfaction Reports, analyze and summarize these reports and statepossible corrective action wherever indicated in endeavors to improve and customize hospital services.

To co-ordinate with the management in organizing and conducting patient welfare program - Women.IVF/EYE etc...

To ensure and Manage all departments are well managed with suffiecent staff and adhering to the protocols & SOP - Staff management at all Departments

Implement and maintain NABH quality standards and SoP s and ensure departmental indicatorsare are updated at regular intervals

Ensuring all Hospital Licences are in place and ensured all the renewed before expiry

Empannelement ownershiop of - CGHS/ESI /EHS etc…...

Co ordination for Corporate Empanelment - Govt/Prvt Sectors/PSU/ETC…

Co ordination on TPA Tie up & Isuues / - Payments Collections

Reporting & handling incidents & complaints regularly

Grievance handling, documenting complaints, action taken and follow up

Quality and Safety consciousness.

To send details of concession and financial assistance given to patients at regular intervals.

Responsible for IP Final Billings before Discharge & collections etc…

To inspect wards, ensuring hygiene and patient comfort. - Internal Deparments Audit to avoid error in complaince

Oversee day to day operation OPD & IP and ward and ensuring quality care is provided.

Monitor patient flow and streamlining the processflow of various units.

Ensure facility upkeep, department functioning to meet the service standards.

Planning efficient utilization of resources-based costing.

Ensuring a high-quality customer experience, elevating customersatisfaction, while adhering to the organizational goal and work processes and manage effective operations.

Handling VIP patinets and relationship building with beruocrats .

Analyze and solve lower-complexity problems

Automation - Updation ate regular intervals

Task management of self and team.

Finally repsosibile for the Hospitals Business targets - NEW FF / REVIEW FF

Resposible for additional tasks assigned by the reporting HOD & Directors.

Other Details

It is a Full Time Back Office / Data Entry job for candidates with 6+ years of experience.

More about this Back Office Operation Manager job

What skills and experience do you need for this Back Office Operation Manager job?
Ans : To apply for this Back Office Operation Manager job, candidates should have skills like Computer Knowledge, Email Writing, MS Excel, MS Word along with 7-7 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹35,000-₹50,000 per month in this Back Office Operation Manager position.
What are the working days and timings for this job?
Ans : This Back Office Operation Manager job has 6 days working days and timings from 10:01 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in New Rajendra Nagar, Raipur.
How many openings are available for this position?
Ans : There is 1 opening available for this position.
Is this job open for all genders?
Ans : Yes, this Back Office Operation Manager job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Back Office Operation Manager, you will work on skills like Computer Knowledge, Email Writing, MS Excel, MS Word.
Where is this job located?
Ans : This Back Office Operation Manager job is located in New Rajendra Nagar, Raipur.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Email Writing, MS Excel, MS Word along with 7-7 years of experience is ideal for this Back Office Operation Manager job.
Why should you apply for this Back Office Operation Manager job?
Ans : This Back Office Operation Manager job offers a salary between ₹35,000-₹50,000 per month. This is a Full Time opportunity and has 1 openings available.