OPERATIONS MANAGER ( ERP SOFTWARE)
Preferred Background:
• 3+ years in core sales roles, with at least 2 years in an operational or managerial capacity.
• Experience working with or selling custom ERP solutions is a strong plus.
salry: 25-30k+incentives
Exp: 3-5 years
Key Responsibilities :
• Customer Coordination: Act as the primary liaison between customers and internal teams to
ensure seamless sales execution and high customer satisfaction.
• Sales Execution: Oversee the end-to-end sales life-cycle, ensuring timely follow-ups, order
processing, and post-sale engagement.
• Team Leadership: Monitor and manage the performance of the entire sales staff, set KPIs,
conduct regular reviews, and provide coaching to improve efficiency and outcomes.
• Sales Strategy & Planning: Develop and implement sales plans and forecasting models to
drive long-term business growth and meet revenue targets.
• Process Optimization: Identify gaps and improve operational workflows between sales and
other departments like product, development, and support.
• Reporting & Analysis: Generate regular reports on sales performance, customer feedback,
and operational metrics to support decision-making.
Required Skills & Qualifications:
• Proven experience in sales operations or management roles, preferably in the ERP or
enterprise software industry.
• Strong leadership and team management skills.
• Excellent communication and coordination abilities.
• Ability to analyze data and generate actionable insights.
• Strong organizational and multitasking abilities.