Operation Manager

We are seeking a dynamic and detail-oriented Operations Manager to oversee and

streamline verification operations. The ideal candidate will support the Operations Head in

ensuring quality, compliance, TAT (Turnaround Time), and operational efficiency across

regional teams as allotted) and vendors. This role requires strong leadership,

communication, and coordination skills, as well as the ability to manage high volumes and

tight deadlines.

Key Responsibilities

o Manage day-to-day verification operations across all regional locations (as

allotted).

o Ensure timely completion of background checks, document verification, field

verifications, etc.

o Coordinate with internal teams (data entry, QC, Back Office Executives) and

external vendors.

o Supervise regional vendors and ensure adherence to SLAs.

o Support training and performance management of field and backend teams.

o Co-ordinate with Quality Check managers and ensure 100% compliance with

client requirements.

o Implement corrective actions for any quality or process gaps.

o Ensure adherence to data privacy and regulatory standards.

o Share escalation matrix to the clients for the allotted location and assist in

handling escalations and ensuring satisfactory resolutions.

o Prepare daily/weekly/monthly dashboards on productivity, TAT, and quality.

Qualifications & Skills

• Bachelor’s degree (MBA will be an add on).

• 3 to 4 years of experience in operations, preferably in background verification, KYC,

compliance, or HR services.

• Experience managing teams and vendors.

• Excellent communication and coordination skills.

• Strong analytical and problem-solving abilities.

• It is a Full Time Back Office / Data Entry job for candidates with 1 - 4 years of experience.

More about this Operation Manager job

1. What is the eligibility criteria to apply for this Operation Manager job?
   Ans: The candidate should be Graduate and above and above with 1 - 4 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹25000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Operation Manager job?
   Ans: This Operation Manager job will have 6 working days.
4. Are there any charges applicable while applying or joining this Operation Manager job?
   Ans: No, there is no fee applicable for applying this Operation Manager job and during the employment with the company, i.e., Kayra Consultancy And Multiservices.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Operation Manager role?
   Ans: There is an immediate opening of 10 Operation Manager at Kayra Consultancy And Multiservices
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Back Office / Data Entry job.
8. What are the timings of this Operation Manager job?
   Ans: This Operation Manager job has 10:00 AM - 07:00 PM timing.